General Terms and Conditions

About the shop

The Forg3d store is managed under the legal form of a sole proprietorship created on 04/05/2019 and whose SIRET number is 52219616100023

For any questions, please write to us using the contact form available on this site, or on our Facebook page "Forg3d"
We will respond to your request within 24 business hours.

Deliveries

Orders (excluding pre-orders) are sent within a maximum of 6 to 8 working days (production time).

Once the packages have been taken over by the carrier, we are not responsible for losses or thefts; you will need to contact the carrier for any disputes.

Returns

In accordance with article L221-5 of the consumer code, the withdrawal period is 14 days from receipt of the package by the customer.
Beyond this deadline, returns will not be accepted.

Return costs are the responsibility of the customer.

Once proof of shipment is provided, a refund or exchange (at the customer's convenience) will be issued to the customer.

Items not listed in the catalog and on custom orders do not fall under article L221-5 and are therefore not refundable.

Return conditions

The item must be in good condition, in its original packaging and unaltered (no glue or paint)